Social Worker, Patient​/Health Advocate

Hourly Wage Estimate: $24.63 - $34.48 / hour

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.

The Social Worker (MSW) is responsible for non‑clinical, biopsychosocial assessments and interventions for the inpatient floors and the outpatient emergency department. The MSW performs crisis intervention, patient/family interventions, high‑risk screening, focused emotional support, and referrals for financial assistance or other identified resource needs. The MSW assists in post‑acute care placement on all discharges, primarily with those patients identified with post‑discharge behavioral health and patient assistance/resource needs.

The MSW is dedicated to patient and family‑centered care that values personal self‑determination, prioritization, and engages in creative and compassionate problem‑solving. The scope of this role includes intensive care units, Trauma, Oncology, NICU, Transplant, and ED. The MSW responds to physician, non‑discharge planning social work consults throughout the facility.

What you will do in this role:

• You will work collaboratively with RN case managers, acute care nurses, physicians, insurance companies, and other staff members to proactively identify and address patient needs.
• You will identify and address barriers to discharge and recovery. These barriers include financial, emotional, psychosocial, medical, and spiritual.
• You will maintain a thorough working knowledge of the rules of Medicare, Medicaid, and private payer regulations and processes. You will possess a thorough understanding of managed‑care concepts and length‑of‑stay management relating to patient and organizational fiscal responsibility.
• You will perform thorough assessments and develop appropriate discharge plans for high‑risk patients with discharge planning or psychosocial needs.
• You will coordinate and facilitate meetings between the care team and patients/families/caregivers. You will assist patients and families in making difficult decisions while honoring their preferences and values.
• You will intervene with patients/families/caregivers for psychosocial needs, assistance, and support in coping with chronic acute terminal illness. You will engage in consultation, discharge planning, education, counseling, advocacy, and information referrals to meet the emotional, social, and financial aspects of care.
• You will provide emotional support to patients and family members during complex and/or emotionally charged issues, such as end‑of‑life, terminal illness notifications, death notification (with physician), and crisis interventions.

What qualifications you will need:

• Basic Cardiac Life Support must be obtained within 30 days of employment start date
• (LMSW/RCSW‑I) Lic Master Social Worker/Reg Clin SW‑Intern
• Masters Degree
• No Travel Required
• No experience Required Years of Experience

West Valley Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing…