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Platform Support Engineer: Rapid Customer Solutions
Job in
Caldwell, Canyon County, Idaho, 83607, USA
Listed on 2026-08-27
Listing for:
Rippling
Full Time
position Listed on 2026-08-27
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Rippling is hiring for a Customer Support role in the US. You will become a product expert, handling customer inquiries across email, chat, and video. You’ll resolve issues end-to-end, document interactions in the CRM, and collaborate with Product and Engineering to drive improvements.
The role emphasizes timely, precise communication and a bias for customer satisfaction. The ideal candidate has 1–4 years in technical support, strong English communication, and is located in a Pacific or Mountain
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