Deputy Program Manager-HSPD 12 Credentialing

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Full Time US

5 days ago Requisition

Join a Company Where Leadership Makes a Difference

At ISN
, we believe our people are the driving force behind our success. For more than 45 years, we've partnered with over 150 federal agencies to deliver innovative, mission-critical solutions that strengthen government mission and serve the public.

Recognized over 25 times by the Washington Business Journal as one of the 50 Fastest Growing Government Contractors and by the Inc. 5000 as one of the Fastest Growing Private Companies
, ISN continues to grow through exceptional service, innovation, and a commitment to excellence. We have earned more than 100 commendation letters from our customers recognizing our commitment to exceptional quality, timely delivery, and unwavering integrity. We take pride in our role as a trusted government partner, delivering innovative solutions that benefit society, strengthen national security, and support mission-critical operations.

At ISN, you'll find more than a career—you'll find an opportunity to influence strategy, lead high-performing teams, and help shape the future of government. We foster a collaborative, entrepreneurial culture where leaders are empowered to solve complex challenges, build strong customer partnerships, and create lasting impact.

If you're passionate about leading people, delivering operational excellence, and driving strategic growth across federal programs, we'd love to hear from you.

Why You’ll Love Working at ISN

We believe great leaders deserve great support. Our comprehensive benefits package includes:

• Comprehensive Medical Coverage with Prescription Benefits
• Flexible Spending Accounts (FSA)
• Company-Paid Short-Term & Long-Term Disability
• Company-Paid Basic Life Insurance
• 401(k) Retirement Plan
• Paid Time Off beginning on your first day of employment
• Professional growth and leadership development opportunities

ISN is actively seeking an experienced Deputy Program Manager (DPM) to support the Program Manager in the overall management, administration, and successful execution of a federal credential issuance and maintenance program supporting Homeland Security Presidential Directive-12 (HSPD-12) requirements. The DPM assists in overseeing daily operations, workforce management, quality assurance, and contract performance while serving as the designated alternate to the Program Manager.

Key Responsibilities

• Specific duties will include, but are not limited to the following:
• Assist the Program Manager in directing and overseeing leadership and management for credential issuance, maintenance, and identity verification operations support within the ICAM HQ Washington DC office and coordinate activities with on-site COR.
• Serve as Acting Program Manager in the absence of the Program Manager.
• Coordinate day-to-day credential issuance and maintenance activities to ensure compliance with contract requirements and performance standards.
• Support oversight of credential lifecycle activities, including enrollment, identity proofing, issuance, activation, maintenance, renewal, replacement, suspension, and revocation of credentials.
• Manage contract registrar movement in the field and replacement of government-issued equipment
• Attend ICAM task order meetings and document minutes.
• Ensure that contractor personnel attend the appropriate ICAM meetings and documents meeting minutes for each meeting they attend.
• Prepare daily card actions report for each credentialing specialist and submit to ICAM COR next business day
• Ensure credentialing site personnel are trained and complete the USAccess hands‑on Registrar and Activator training.
• Support the development and maintenance of project documents, which include documents that describe the work performed, travel budget monitoring, and expenditure reporting, weekly and monthly status reports, quality control processes, operational plans and other documents as assigned.
• Monitor operational performance and support implementation of corrective actions…