Account Manager

Job Title

Key Account Manager, Corporate – West Engineering, Energy, Chemical, and Technology (EECT) Markets

We own the marketing for a portfolio of offerings within Engineering, Energy, Chemical and Technology markets. Our focus is expanding and growing revenue across multiple verticals within the Corporate Segment.

The Account Manager drives commercial excellence by delivering sustainable revenue growth and building long‑term strategic partnerships within assigned accounts and territories. Responsibilities include managing renewals, identifying new opportunities, and building strong relationships with key stakeholders to deliver value aligned with the organization’s strategic objectives.

• Conduct comprehensive needs analysis to understand customer challenges, goals, and opportunities.
• Represent Elsevier as a trusted advisor, aligning solutions to customer strategies and delivering measurable improvements.
• Achieve revenue targets through new sales and timely renewals, ensuring long‑term account growth.
• Use data and insights to inform decisions, forecast accurately, and identify growth opportunities across the full portfolio.
• Collaborate with internal teams (marketing, product, customer success) to design and execute strategic account plans.
• Communicate impactfully with stakeholders, presenting solutions clearly and persuasively.
• Champion inclusion and leverage diverse perspectives to strengthen customer engagement and team performance.
• Navigate complex, matrix environments and adapt quickly to changing customer needs and market conditions.
• Continuously learn about customer industries, Elsevier’s evolving portfolio, and emerging trends.
• Build strong internal and external connections to accelerate decision‑making and reduce barriers.

• Customer Needs Analysis – uncover and interpret customer priorities, pain points, and strategic objectives.
• Portfolio Expertise – deep understanding of Elsevier’s full product and service offering.
• Results Orientation – urgency and accountability in achieving revenue and growth targets.
• Data‑Driven Decision Making – use analytics and insights to guide actions and measure impact.
• Inclusive Collaboration – build trust and foster cooperation across diverse teams and stakeholders.
• Agility and Resilience – adapt to complexity and maintain focus under pressure.

• Fluency in English.
• Bachelor’s degree or equivalent professional experience.
• Minimum 3 years in B2B sales or account management, preferably in corporate or knowledge‑based industries.
• Proven success in strategic account planning and consultative selling.
• Strong communication, negotiation, and presentation skills.
• Proficiency in Salesforce, Microsoft Office, and other sales enablement tools.
• Experience working in a matrix organization and managing complex stakeholder relationships.

• Well‑being initiatives, shared parental leave, study assistance, and sabbaticals.
• Health, dental, and vision coverage.
• 401(k) with match and Employee Share Purchase Plan.
• Wellness platform, Headspace subscription, and Employee Assistance Programs.
• Short‑ and long‑term disability, life, accidental death, critical illness, and hospital indemnity insurance.
• Parental, adoption, and surrogacy support.
• HSA, FSA, dependent‑care, and commuter benefits.
• Paid time off, volunteer days, and Employee Resource Group participation days.

U.S. National Base Pay Range: $65,600 – $109,200. Total Target Cash Range: $100,900 – $168,200. Geographic differentials may apply.

Elsevier is an equal opportunity employer. Qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

Final date to receive applications is 07/23/2026.