Account Manager at Idaho Steel Products, Inc.

Apply for Account Manager at Idaho Steel Products, Inc. in Caldwell, , US. This Full time on site position offers great opportunities for career growth. About the Company As a unified global group, Idaho Steel, Kiremko, and Reyco bring together decades of innovation, craftsmanship, and partnership in food‑processing technology. We set new standards for reliability, efficiency, and long‑term value. With a strong foundation of craftsmanship, innovation, and a commitment to sustainable progress, we bring together teams around the world who share a passion for quality and continuous improvement.

Our people take pride in their work, support one another, and stand behind the equipment we build. As we continue to grow, we’re looking for individuals who want to be part of a stable, forward‑thinking organization where dedication, ingenuity, and teamwork drive everything we do.

We are seeking a motivated and customer‑focused Account Manager to build and strengthen relationships within the food processing industry. In this role, you will serve as a trusted advisor to customers, helping them identify solutions that support their business objectives while driving long‑term growth for both the customer and our organization. The ideal candidate is a relationship builder with strong consultative sales skills, a passion for customer success, and a proven ability to identify opportunities, develop strategic partnerships, and achieve sales goals.

• Develop and pursue new business opportunities to expand our customer base.
• Build, maintain, and strengthen long‑term customer relationships.
• Identify opportunities within existing accounts to increase sales and customer value.
• Create and execute strategic sales plans aligned with company objectives.
• Serve as the primary point of contact for customer inquiries, needs, and concerns.
• Partner with internal teams to ensure customer satisfaction and successful project execution.
• Provide customer training and startup support as needed.
• Represent the company at trade shows, conferences, and industry events.
• Monitor market trends, customer needs, and competitor activity to identify growth opportunities.
• Maintain accurate records of customer interactions, sales activities, and account progress.
• Consistently follow up with customers to ensure a positive experience and continued engagement.

• Strong consultative sales and relationship management skills.
• Ability to identify customer needs and recommend effective solutions.
• Self‑motivated and results‑driven with the ability to work independently.
• Excellent verbal and written communication skills.
• Strong negotiation and interpersonal skills.
• Ability to manage multiple priorities and customer accounts simultaneously.
• Customer‑focused mindset with a commitment to exceptional service.
• Strong problem‑solving and organizational abilities.
• Willingness and ability to travel as needed for customer visits, trade shows, and industry events.

Bachelor’s degree in Business, Sales, Marketing, Engineering, or a related field preferred. 2–5 years of sales, account management, or business development experience, preferably within a manufacturing environment. Experience assessing customer needs and developing tailored solutions. Proven track record of meeting or exceeding sales goals. Experience building and maintaining successful client relationships.

• Medical, Dental, Vision Disability and life insurance
• Paid holidays and tiered paid vacation
• 401(k) with a great company match
• Flexible benefits plans (FSA, HSA)
• Anniversary Rewards
• Furthered Education plans for employees and family members