Case Manager III - RRH Homeless Services

MISSION STATEMENT

To be a beacon of light by transforming lives in the Vincentian spirit of charity, justice, and mercy through interpersonal connectivity.

The Case Manager provides assessment, monitoring, planning, linkage, and advocacy for the most appropriate services for individuals and families enrolled in rapid rehousing services so they may access permanent housing and achieve housing stability. Qualified candidates must possess a clear understanding of the service delivery system and the resources available for individuals and families experiencing homelessness.

These essential job functions are not to be construed as a complete statement of all duties performed. Employees may be required to perform other job-related duties as required. Management reserves the right to assign or reassign duties and responsibilities at any time.

• Screening households to determine and document eligibility.
• Assessment of the individual and other family members of their strengths, needs, abilities, and preferences to assist in the development of housing goals.
• Ability to focus on housing and to use strengths-based practices focusing on participant engagement and meeting the unique needs.
• Developing a Housing Stability Plan, addressing crisis intervention, potential barriers, housing identification, move-in, self-sufficiency, and budget for each household within one week of entry into program.
• Monitor progress daily and maintain accurate documentation of progress towards goals and services provided.
• Monitor participants housing stability and be available to resolve crisis, at a minimum during the time rapid-re-housing assistance is provided.
• Work directly with Coordinated Entry System.
• Providing referrals and facilitating access to services and community resources as needed.
• Providing ongoing risk assessment and safety planning.
• Conduct home visits.
• Responsible for collecting all necessary documentation for client files according to established guidelines.
• Process requests for rental assistance, application fees, and other forms of assistance.
• Utilize HMIS and coordinate with the Coordinated Entry System.
• Attend regular meetings of RRH providers.
• Adhere to countywide RRH policies and procedures.
• All other duties as assigned.
• Participates in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation process.
• Mission-driven attitude supplemented with integrity and passion.
• Adherence to the highest ethical standards, personally and professionally.
• A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance.
• Evidence of deep alignment with the St. Vincent de Paul CARES Mission and Values.

• Complies with all applicable training requirements.
• Complies with all company safety, personnel, and operational policies and procedures.
• Complies with work schedule to ensure effective operations of Agency programs.
• Contributes positively as a member of a productive and cooperative team.
• Performs other duties as necessary to fulfill the mission of the St. Vincent de Paul CARES.

• 95% Employer-paid Employee-only coverage (zero ded, $10 co-pay plan).
• 10k Employer-paid Basic Life insurance.
• 120 hrs PTO accrued biweekly starting at day 1 of employment.
• 13 Paid Holidays to include the Employee’s birthday and the Date of Hire.
• We also have various retention and referral bonuses.
• 2 weeks of paid training to include DEI initiatives.
• Flexible schedules in most positions.
• 3% Employer match after 6 months.
• We also offer Dental, Vision, Life, Short Term Disability, Long Term Disability, Accident, Critical Illness, Hospital, d, Legal Shield, Additional Life, FSA Medical, and FSA Dependent Care.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Able to speak, write, and understand English.
• Possess basic computer skills.
• Must be sensitive to and respect cultural diversity amongst clients, staff, and volunteers, and able to work with diverse racial, ethnic, and economic groups.
• Flexible work schedule including evenings, nights, weekends, and holidays.
• Ability to set appropriate limits, work under deadlines, and multi-task.
• Ability to organize, prioritize, self-motivate, and deliver results.
• Excellent communication and listening skills.
• Possess strong work ethics.
• Successfully pass Law Enforcement background screening.
• Valid Florida driver’s license if driving an agency vehicle or a personal vehicle for company business.
• Must have reliable transportation.
• Participates in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation process.
• Mission-driven attitude supplemented with…