Human Services Supervisor - CYFS

USA: | Human Services | Full Time

27.12 - 27.70 USD per hour

Posted 2 weeks ago | Apply before July 7, 2026

THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.

The Idaho Department of Health and Welfare, Division of Family and Community Services is recruiting for a Human Services Supervisor to work within the Caldwell field office of our Youth Safety and Permanency Program. The individual selected for this position will be responsible for leadership and supervision for a team of Licensed Social Workers, Family Services Workers, and a Case Aide.

This leadership role is critical in ensuring the safety, permanency, and well‑being of children and families in our community.

As a Human Services Supervisor, you will oversee agency practice, provide consistent supervision, and ensure compliance with state and federal child welfare policies and procedures. You will play a key role in mentoring/training staff, managing performance, and fostering a trauma‑informed, family‑centered approach to service delivery.

The Idaho Department of Health & Welfare is a drug‑free workplace. Any applicant offered employment in this position at the Idaho Department of Health and Welfare will be required to pass a pre‑employment drug test. In addition, successful candidates will be required to complete a criminal history background investigation. Employment is dependent upon satisfactory results of the investigation.

The State of Idaho offers a robust total compensation and benefits package, including but not limited to:

• Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
• 2 voluntary supplemental retirement plans including both pre‑tax and Roth options
• Deferred compensation plan
• Life insurance for self, spouse, and children
• Short and long‑term disability insurance
• Flexible Spending Accounts (FSA)
• Wide variety of training opportunities
• Some positions offer flexible hours and/or telecommuting

• Supervise a team of case managers and ensure quality practice according to agency standards.
• Be familiar with team cases and assign caseloads accordingly.
• Monitor data entry and quality, addressing performance issues as needed. Evaluate employee performance, assess staff training needs, and support/lead staff through change.
• Facilitate regular consultations per the agency's standard of practice.
• Serve as a member of the Regional Leadership Team and regularly attend meetings.
• Field questions from community providers, including birth parents, foster parents, and community partners.
• Train, coach, and model best practice.

You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one‑page cover letter to your application to demonstrate how you meet the requirements below.

• Some knowledge of supervisory practices. Typically gained through completion of a class or seminar (more than one day) specifically covering supervisory practices; or lead work experience that required work direction, monitoring work, and making work assignments (such experience on a fill‑in basis if non‑qualifying unless for a period of approximately three months or more); or completion of a college‑level personnel course.
• Some knowledge of community organization/development principles and processes. Typically gained by completion of community organization/development course or workshops equivalent to three semester hours of college credit or 40 classroom hours of specific training OR has served in a direct services role for at least one year in case management or psychosocial or rehabilitation therapy or counseling and applying these principles in a community development role.
• Experience demonstrating good knowledge of human services principles and practices to include social and family systems, human growth and development, and case management…