Customer Service​/Team Member

Customer Service/Team Member

Workout Anytime is hiring customer service/team members! We are looking for friendly, hard working individuals to represent the Workout Anytime brand! Customer service/team member generate memberships, perform excellent customer service, and help with cleanliness of the club. A perfect applicant will be outgoing, self motivated, reliable and have a passion for fitness!

Sell/upsell gym memberships to increase club growth

Call members and prospective members on a daily basis to increase sales

Give tours of the club and explain the benefits of joining Workout Anytime

Perform all basic transactions including enrolling new members, updating member billing info, etc.

Keep the gym clean for all members

Build relationships with members by providing excellent customer service

Consistently look for opportunities to gain new members

Build a network of contacts through prospecting and referrals

Must be available to work all shifts (morning, mid-day, evening and weekends)

Must be able to lift at least 45lbs

Continuous standing and walking required throughout the shift

Must be able to bend over and reach overhead to clean equipment, bathrooms and the facility

Must teach basic exercise classes and equipment orientation classes- training provided

Must be able to effectively execute tasks on a daily basis with little to no supervision as directed

Must possess a willingness to learn and take direction from team leaders

High School Diploma or GED

Customer Service/Sales experience is preferred

Working knowledge of fitness or gym facility preferred

Demonstrated ability of serving in a public setting

Part-time

Quality Customer Care: 1 year (Preferred)

Professional phone etiquette

High school or equivalent (Required)

Morning (Required)

Mid-Day (Required)

Evening (Required)

Weekends (Required)

Onsite Only

No Medical

No Dental

No Vision

Phone

In person

Email

People-oriented -- supportive and fairness-focused

Team-oriented -- cooperative and collaborative

Goals oriented - nurturing the right mindset to achieve overall health goals

To be the leader in our industry in results-based programming and truly saving and changing lives! To provide the most convenient, first class fitness experience, open every hour of every day, with the best equipment, superior service and cleanliness, in a neighborhood atmosphere where everyone knows your name in a community that cares!

Become the most admired company in the fitness industry, and our Values are based on three principles: "Think Big, Keep it Simple, and Do it with Integrity." It is with this foundation that we are committed to enhancing the quality of life through fitness and health and we are committed to making an impact! Compensation: $70.00 per hour

Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!

Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.

To provide a friendly, convenient, life-changing journey with passion.

To reshape the fitness community where everybody aspires to be the best they can be.

Attitude
- We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.

Care
- We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.

Excellence
- We are committed to the success of our members and partners through the expertise and dedication of our team.

Think Big

Keep It Simple

Do It With Integrity