Administrative Assistant

Job # 3329
Job Title: Administrative Assistant

Job Level: OS4
Date Posted: February 4, 2026
Closing Date: February 18, 2026
Job Type: Full‑time Permanent
Category: Internal/External Opportunities

Location: Calgary

Powering a bright future starts with you!

At Alta Link, people are at the heart of our success. We are a team committed to doing the right thing for each other and our customers. We foster an environment that is inclusive, collaborative and high performing and we value personal accountability. Our people are empowered to continuously improve, deliver outstanding customer service and make a meaningful impact every day.

We embrace the unique identities, experiences and perspectives of our workforce, reflecting the communities where we operate. Everyone at Alta Link can expect to work in a safe, respectful environment where trust and commitment are at the core of how we operate.

We power Alberta! Our transmission lines deliver electricity to millions of Albertans 24 hours a day, seven days a week. When you’re on our team, you’re supporting Alberta’s homes, farms, businesses and industries by providing the safe, reliable and affordable electricity they rely on. Whether working in the field or in the office, every Alta Linker contributes to keeping the lights on.

Want to join our team? We’re excited to share that we are hiring for an Administrative Assistant.

The Customer Service and Engineering – Project Development teams are seeking an Administrative Assistant to provide support to the Director, Customer Service and the Director, Engineering – Project Development and their respective teams. This role is central to enabling the department’s initiatives, customer‑experience programs, and industry‑partner engagements, and plays a critical part in planning and executing a wide range of customer hosting events and external industry activities.

This position reports to the Director, Customer Service and is ideal for individuals energized by a fast‑paced environment and motivated by the creative and logistical challenges of organizing events, coordinating across diverse stakeholder groups, and working with detailed administrative processes. Because the role interfaces with corporate customers, industry partners, multiple Alta Link functional teams, and event suppliers, it requires a high degree of initiative, professionalism and attention‑to‑detail.

• Administer schedules, tasks, priorities, deadlines, and deliverables for Directors and for initiatives led by the departments.
• Provide a range of administrative functions including travel arrangements, expense processing, time entry, file organization, requisition support, calendar and meeting coordination, new hire/access coordination, action‑item follow‑up, and other miscellaneous administrative tasks.
  Maintain electronic and paper documentation in alignment with established processes.
• Prepare and update presentations, reports, correspondence, and meeting materials using existing templates and content.
  Produce weekly, monthly, and quarterly reports from multiple data sources as required.
• Manage distribution of documents and maintain confidentiality of sensitive information.
• Collect, validate, and monitor information required to populate and administer customer invoicing and contract templates such as Interconnection Agreements, Construction Commitment Agreements and invoicing workflows.
• Enter and maintain customer, site, project, contract, and account information in , including status updates on improvement initiatives.
• Track, prioritize, and respond to routine customer contract‑related inquiries. As required, elevate customer issues and urgent matters within Customer Service and its business partners to ensure timely resolution.
• Track incoming and returned documentation from field teams, verify completeness, and communicate with project staff to resolve missing or outstanding items.
• Maintain administrative workflows for engineering service requests, including monitoring and actioning shared inboxes, tracking document returns, updating master lists, and notifying staff when records are ready for review.
• Support project…