Job Description & How to Apply Below
Adecco is currently seeking an Administrator, Office Support for a full-time, onsite opportunity in Banff, Alberta. Our client, known for delivering exceptional guest experiences in a stunning mountain environment, is looking for a positive, enthusiastic team member to support daily front-office operations and ensure a seamless guest experience from arrival to departure.
- Pay Rate: Competitive (based on experience)
- Location: Banff, Alberta
- Job Type: Full-time | Onsite
- Schedule: Monday - Friday
- Join a dynamic team in a world-renowned mountain destination
- Be part of a company committed to exceptional guest experiences
- Opportunity to develop skills in office administration and guest services
- Work in a vibrant, seasonal hospitality environment
- Serve as the primary contact for guests via phone, email, and in-person, managing the reception area
- Coordinate mail, deliveries, lost and found, office opening/closing, and petty cash
- Maintain office supplies, equipment, vendor contracts, and overall office appearance
- Process invoices, purchases, and month-end reconciliations
- Enter and maintain guest trip data, process payments, send confirmations, and manage questionnaires
- Oversee waiver and document tracking to ensure compliance
- Support Guest Services and Trip Coordinators with bookings and administrative needs
- Assist with onboarding, event planning, Ikon/reciprocal ski pass programs, and other office initiatives as needed
- Must be eligible to work and reside within Canada
- Post-secondary education in Office Administration (preferred)
- Minimum 2 years' administrative experience in a hospitality environment
- Strong attention to detail, organization, and data accuracy
- Professional and clear communication skills (in person, phone, and written)
- Trustworthy, self-directed, and collaborative
- Proficient in Microsoft Office and related systems
- Ability to prioritize and adapt in a fast-paced, seasonal environment
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