Bilingual Assistant, Business Support; Homeowner Operations

Job Requisition : 11873

Position Status: Temporary Full Time

Position Type: Hybrid

Office Location: Vancouver (BC);
Calgary (AB);
Halifax (NS);
Montreal (QC);
Ottawa (ON);
Toronto (ON)

Travel Requirement: Limited

Language Designation: Bilingual

Language Skill Levels (Read/Write/Speak): BBB

Security Requirement: Reliability Status

Salary: Our salaries generally range from $ 46817.3 to $ 58521.62 and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a contract employee:

• Accrued vacation.
• Annual individual performance bonus.
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.

About the role

Join the Homeowner Business Support team, in the Bilingual Assistant, Business Support position. You will manage the coordination, administration and support of programs and/or business activities. You will coordinate the collection of data for reporting purposes, prepare documentation, and process accounting and cash management transactions.

This is a temporary position with a duration of 13 months.

What you’ll do:

• Monitor business activities and analyze applications and requests to ensure compliance with program guidelines, while identifying issues, recommending solutions, and improving efficiencies.
• Coordinate processing, administrative, and other business functions.
• Coordinate the collection of data to produce status reports and other reports as needed by management.
• Perform accurate and timely data entry of file and application information to ensure smooth and efficient application processing.
• Ensures all required documentation is complete, accurate, and aligned with business requirements to support desired business outcomes.
• Communicate with clients to obtain and/or provide information and represent the Corporation as necessary.
• Respond to Lenders and external clients during Lenders’ core business hours to meet their business needs and seek to enhance client service experience in all client encounters.

What you should have:

• A High School diploma.
• A minimum of one (1) year of relevant experience in coordination, administration and support of programs and business activities related to lending and/or real estate.
• Experience assessing minimum required documentation, coordinating multiple application requests, and maintaining strong attention to detail with effective troubleshooting and issue resolution.
• Strong ability to analyze information and situations, synthesize key elements, and provide clear recommendations.
• Demonstrated experience using Microsoft Excel for data entry, analysis, and reporting.
• Strong organizational skills, including the ability to multi‑task, prioritize, meet deadlines, and take initiative.
• Strong oral and written communication skills in both official languages (French and English).
• Demonstrated ability to engage effectively with others by understanding client and stakeholder perspectives, building rapport, gaining buy‑in, influencing skillfully, and enhancing credibility.

It would be great if you also had:

• A college diploma or university degree in a related field.

Posting closing date: Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion 

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual…