Community Support Assistant

Position: Mattamy Homes Community Support Assistant
Join Mattamy Homes as a Community Support Assistant, where you’ll engage with homeowners and streamline communications in a fulfilling office environment. Assist with inquiries, manage appointments, and collaborate with service technicians to ensure quality support.

This important role involves answering calls, responding to emails, coordinating homeowner visits, and overseeing service requests. Your exceptional interpersonal skills will help foster strong relationships with homeowners, ensuring timely responses and resolution of their concerns, all while working in a supportive and team-focused atmosphere. Your administrative expertise will be critical to our success.

Key Responsibilities:

• Handle all homeowner inquiries and concerns promptly

• Schedule homeowner appointments and coordinate visits

• Support tracking and reporting of warranty service requests

• Organize office supplies and maintain filing systems

• Collaborate closely with service technicians on appointments

Requirements:

• Minimum 2 years of office administration experience

• Strong skills in Microsoft Office applications

• Outstanding verbal and written communication abilities

• Self-driven with excellent organizational skills

• Diploma in Administration preferable

Provide essential support to Mattamy Homes and its homeowners while enhancing your career in community coordination.
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