Facilities Senior Associate

Act as the primary contact for all facility requests and work orders at the Calgary office.

Plan, oversee, andparticipatein small repair and maintenance projects, whileassistingwith larger projects as needed.

Respond promptly to communications across platforms such as Eptura, Premier Office, and Service NOW ticketing systems.

Manage the security pass card system for the local office and other offices across Canada.

Conduct daily site inspections to ensure all spaces meet "ready-to-use" standards.

Oversee the Preventative Maintenance program for PwC-owned equipment.

Build andmaintainstrong relationships with property management, vendors, and internal teams to ensure seamless service delivery.

Evaluate vendor performance against established service levels and address any discrepancies promptly.

Provide backup support for meeting room and eventlogistics, including setup and breakdown, and serve as a backup for team members.

Contribute to health and safety committees,maintaintechnical knowledge through training, support various projects and administrative tasks, anddemonstrateflexibility with working hours as needed.

Experience in a facilities-related role with knowledge of building services, HVAC, mechanical, and electrical systems, as well as building codes.

Proficient in Microsoft Office Suite (Teams, Excel, Word, PowerPoint, Outlook)

Exceptional organizational and time management abilities; able to prioritize and manage multiple responsibilities in a fast-paced, deadline-oriented environment.

Keen attention to detail and ability to complete tasks with limited supervision.

Strong customer/client service focus, with a commitment to delivering high-quality service, professionalism, discretion, integrity, and tact.

Excellent verbal and written communication skills, including effective listening, professional correspondence, and clear communication at all organizational levels.

Demonstrated enthusiasm for digital upskilling and technology trends, with readiness to embrace new tools and adapt work methods.

Ability to work collaboratively within a team environment anddemonstraterobust interpersonal skills.

Exhibits discretion when handling confidential information and escalates issues promptly asrequired.

Proactivelyanticipatesand responds to client needs, sets realistic expectations, and provides services according to predetermined requirements and quality standards.

This position is required to be on-site. Additional information can be discussed with your interviewer.