Culinary Operations Coordinator

We believe that exceptional culinary experiences are built on precision, collaboration, and a deep commitment to our people. As Culinary Operations Coordinator, you will play a central role in supporting our Culinary and Stewarding teams - bringing structure, clarity, and consistency to a dynamic, fast-paced environment.

Start Date: May/June 2026
Contract Type: Permanent, Full-Time

Key Responsibilities

Operations & Administration

• Prepare meeting agendas, capture minutes, and track follow-up actions to support accountability and alignment
• Support departmental projects, including team engagement programs, recognition initiatives, and culinary masterclasses, tracking progress and outcomes
• Draft and share communications such as policy updates, announcements, and seasonal messaging
• Compile and coordinate the weekly Culinary newsletter (Ahead of the Curve), ensuring key updates and initiatives are prepared for distribution by the Executive Chef
• Assist with P&L commentary and administrative reporting, contributing to informed operational decision-making

Onboarding, Culture & Compliance

• Lead onboarding and orientation for new Culinary and Stewarding colleagues, creating a welcoming and engaging introduction to the team
• Ensure all SOP and policy sign-offs are completed, maintaining compliance with operational and brand standards
• Maintain and update departmental policies, SOPs, and operational documentation
• Manage and evolve the Culinary Cultural Manual, ensuring alignment with the Executive Chef’s vision and consistent communication across the team

Menu Development & Documentation

• Oversee and guide menu development timelines, ensuring recipe reviews, approvals, and post-launch accuracy checks are completed with care
• Maintain recipe books, prep lists, and training manuals, driving consistency across all Culinary and Stewarding areas
• Support Chef de Cuisines and BOH leaders in executing structured workflows for menu development and rollouts
• Review menus and documentation for accuracy, including formatting, spelling, and dietary considerations

Events & BEO Management

• Coordinate the daily handling and distribution of Banquet Event Orders (BEOs), ensuring all kitchens are equipped with accurate and timely information
• Maintain the BEO master binder as a clear, organized, and up-to-date source of event documentation
• Lead daily BEO touchpoints with Events Kitchen Chefs, Stewarding Leadership, and Events Management to align on upcoming events
• Participate in recurring BEO meetings with Conference Services, Events, and Culinary teams, contributing to proactive planning and execution
• Review BEOs in detail, identifying discrepancies and liaising with Conference Services on behalf of the Culinary team

Collaboration & Operational Excellence

• Act as a key liaison between Culinary, Stewarding, Marketing, Front-of-House, Conference Services, and Events, fostering seamless communication
• Track and manage departmental work tickets and follow-ups to support operational efficiency
• Exercise sound judgment in decision-making, escalating sensitive or high-impact matters to Senior Leadership when required

Sustainability & Systems

• Champion sustainability initiatives, supporting tracking, reporting, and continuous improvement efforts
• Utilize and adapt to operational platforms such as Food Steps (menu carbon tracking), Orbisk (waste management), and ORCA (food digestion) to enhance insight and performance

• Experience in Culinary Operations, or similar role within a hospitality environment
• Experience in administrative support, ideally within a hospitality environment
• Highly organized with strong attention to detail and the ability to manage multiple priorities with ease
• Strong communication and interpersonal skills, with a collaborative and service-oriented mindset
• Proficiency in Microsoft Office Suite, including Word and Excel
• Experience with systems such as Dayforce, Birchstreet, or Canva is considered an asset

Job Perks & Benefits:

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like;
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