Order Coodinator

Ready to grow your career with one of Canada’s leading privately held real estate companies? At Strategic Group, we create spaces where people, businesses, and communities thrive.

At Strategic Group, our purpose is simple:
Learning. Growing. Having Fun. We bring this ethos to life by innovatively envisioning, creating, owning, and operating real estate that transforms spaces and redefines possibilities.

As a fully integrated real estate company, we specialize in owning, managing, leasing, developing, and re‑developing properties. Our entrepreneurial spirit and innovative thinking have made us a Canadian industry leader in office‑to‑residential conversions, completing more successful conversions than anyone else in the country. This focus is a driving force in our development business and reflects our commitment to creatively reimagining what’s possible.

Our real estate portfolio spans high‑end residential developments and commercial properties. Beyond real estate, our business interests include corporate finance and other industries, enabling us to deliver diverse and impactful solutions for our tenants, partners, and communities.

Guided by our mantra, “Creating value others can’t, by seeing what others don’t,” we take pride in crafting unique solutions that leave a lasting legacy.

At Strategic Group, our values guide everything we do:

• Team Player:
  We foster a supportive, accountable, and drama‑free workplace where integrity and respect guide every interaction.
• Innovative:
  Creativity and unconventional thinking are at the heart of what we do, helping us uncover opportunities others might miss.
• Always Growing:
  We are tenacious and passionate, thriving on challenges and embracing learning as we pursue new opportunities.
• Optimistic:
  With a positive mindset and solution‑oriented approach, we tackle obstacles as opportunities to learn, grow, and have fun.

If you’re ready to join a team that thinks boldly, acts innovatively, and works collaboratively, we’d love to hear from you!

We are seeking a highly organized and customer‑focused Work Order Coordinator to join our Operations team. Reporting to the Senior Director, Operations, this role is responsible for overseeing the intake, coordination, and execution of maintenance and service requests across our residential and commercial property portfolio. The Work Order Coordinator plays a critical role in ensuring a consistent, high‑quality service experience for residents, tenants, and internal stakeholders while supporting operational efficiency and accountability across Building Operations.

As the central point of coordination between tenants, Property Management, vendors, and Building Operations teams, you will manage work order workflows, support maintenance planning activities, coordinate service providers, and contribute to capital and operational improvement initiatives. The ideal candidate is highly organized, solutions‑oriented, and thrives in a fast‑paced environment where delivering timely and effective service is a top priority.

Work Order Administration & Coordination

• Support the administration and tracking of work orders across the portfolio
• Ensure work orders are accurately entered, categorized, updated, and closed within established standards
• Monitor work order statuses and follow up with operational teams on outstanding items
• Support adherence to response and completion timelines
• Assist with maintaining consistency in work order documentation and communication practices

Scheduling & Operational Support

• Coordinate scheduling for maintenance activities, inspections, vendors, and operational meetings
• Support Building Operations teams with administrative preparation and follow‑up
• Assist with organizing preventative maintenance schedules and tracking completion
• Coordinate access arrangements and communication related to maintenance activities
• Maintain organized operational calendars, records, and tracking tools
• Support vendor onboarding documentation and compliance tracking
• Maintain vendor records, insurance certificates, contracts, and related documentation
• Coordinate vendor communication related to…