Registrar, Administrative​/Clerical, Office Administrator​/ Coordinator

The Registrar supports delivery of CMHA AB + CSP workshops and office support. The Registrar is often a first point of contact for the public to support their access to our education offerings. This position requires someone with strong communication, a positive attitude, self‑motivated, flexible and willing to work constructively in a team environment.

• Develop collaborative relationships with team members and the public for delivery of organizational workshops and office support.
• Support delivery of organization workshops and education by:
  • Coordinate participant registrations for workshops including communication, payment and documentation.
  • Facilitate communication and registration for grant‑funded workshops delivery (i.e. grant funded workshops).
  • Manage workshop waitlists, reminders, cancellations, rescheduling and participant qualifications as required.
  • Complete all documentation for workshops, including attendance, within the organization’s data system.
  • Distribute workshop evaluations and certifications, as assigned.
• Coordinate shipping activities for workshops and other office requirements by:
  • Ship materials relevant for workshops and as required for other organization activities.
  • Track shipping charges and inventory as activities occur.
• Coordinate all set‑up, delivery, hosting and clean‑up of workshops, both in‑person and virtual deliveries.
• Maintain current certification in ASIST to provide backup support as a community support for virtual and local delivery of workshops as required.
• Work collaboratively with the organization’s Finance Team for reconciliation of payments for education and other organization activities.
• Coordinate response to online inquiries received through the organization’s data system and online in a timely manner.
• Support distribution of evaluation reports to Organizers receiving workshops, as assigned.
• Support with the implementation of organization events, including planning, set‑up, delivery of materials, clean up, as requested.
• Complete other related duties as requested.

• Minimum 1 year certificate in Office Professional, Business, or other related field required. Diploma in Office Professional, Business, or other related field is an asset.
• Minimum of 1 year recent and relevant experience to the position responsibilities.
• A combination of education and experience will be considered.
• Proficient in Office 365 programs, including Outlook, Teams, and SharePoint.
• Experience and knowledge of virtual delivery platforms (i.e. Zoom) is required.
• Previous experience with data entry and database systems (i.e. Salesforce) is required.
• Current certification in Applied Suicide Intervention Skills Training (ASIST) is an asset.
• Ability to learn quickly, think logically and detail‑oriented, manage complex situations and demonstrate creative problem‑solving skills.
• Demonstrated ability to communicate effectively in conflict situations, positive attitude, willingness to work constructively in a team environment.
• Ability to be self‑motivated and flexible, with the ability to manage and prioritize multiple tasks in a fast‑paced environment of frequent change.

This part‑time position is based on a 26.25‑hour work week, over 4 days, with flexibility to work occasional evenings and some weekends. This position will work primarily in the Calgary office with limited opportunities for hybrid work. The typical work week is Monday – Friday.