Professional Receptionist – Night Shift

Position: Professional Central Receptionist – Night Shift
Embrace a meaningful career as a Central Receptionist with McInnis & Holloway during the night shift. This role is essential for connecting families with compassionate funeral care support.
Join McInnis & Holloway, a community leader in funeral services, as a Central Receptionist.

Your role involves taking calls and providing crucial information to those reaching out during their time of need. You will handle a multi-line system with integrity while utilizing your strong communication skills and attention to detail in every interaction.

Key Responsibilities:

• Take calls from families and provide information

• Accurately document and manage communications

• Connect families with funeral professionals

• Ensure positive interactions through phone etiquette

• Support daily operations of the reception team
Requirements:

• Experience managing a multi-line telephone system

• Strong verbal communication skills

• Proficient in Microsoft Office Suite

• Compassionate and empathetic attitude

• Weekend and holiday availability is essential
Offer compassionate and professional support in the Central Reception role at McInnis & Holloway, serving families in Calgary.
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