Office Services Assistant

Position Summary  We are seeking a highly organized and service-oriented Office Services Assistant to join our Calgary office. This role is a key member of the Office Services team, supporting daily operations across multiple office functions. The position is fast‑paced and dynamic, with responsibilities that vary day‑to‑day. The successful candidate will be hands‑on, adaptable, and take a proactive approach to supporting staff, maintaining office services, and assisting with ongoing projects as needed.

Key Responsibilities  Office Operations & Coordination   Act as the single point of contact (SPOC) for coordinating all internal catering requests
Manage and coordinate conference centre and meeting room bookings
Perform daily preparation of executive boardrooms and meeting spaces
Support internal mail delivery
Service Requests & Administrative Support   Act as SPOC for service tickets, ensuring requests are properly triaged and assigned
Submit and track building service requests
Verify and process courier invoices
Assist with travel program administration, including onboarding new users
Post updates and communications on internal platforms
Supplies, Inventory & Procurement   Maintain and replenish supply rooms across both towers
Manage stationery ordering for staff
Maintain inventory of printed materials (envelopes, letterhead, etc.)
Coordinate ordering of printed items (business cards, posters, signage)
Maintain executive supply stock
Equipment & Facilities Support   Perform basic printer and plotter maintenance and coordinate service as required
Ensure office equipment and shared resources are functioning and stocked
Logistics & Vendor Coordination   Manage taxi chit ordering
Team & Project Support   Provide support to the Office Services team on projects, office initiatives, and ad hoc tasks

Qualifications & Skills   Strong organizational and multitasking abilities in a fast‑paced environment
Excellent customer service and communication skills
Ability to work independently while contributing to a team
High attention to detail and strong problem‑solving skills
Proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word)

Experience with service ticketing systems or workplace tools is an asset
Adaptability and flexibility
Strong sense of ownership and accountability
Service‑oriented mindset
Ability to prioritize competing demands
Benefits  Whitecap offers a market‑competitive compensation package that includes base salary, vacation, a comprehensive health benefits package, and pay‑for‑performance compensation through short‑term and long‑term incentive programs (as applicable). Competitive allowances are available for field‑based employees, and employees may join our share purchase matching savings program. Additional supports include an employee charitable‑matching program and a robust student program that encourages mentorship and work experience in office and field environments.

Whitecap also supports community giving initiatives with a focus on children’s health, education, and wellness.

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