Administrative Assistant

The Moulding Store Inc. is a leader in doors and moulding manufacturing and distribution. Since 2009, we’ve been a trusted supplier to Calgary’s top home builders and contractors. We manufacture, assemble, and distribute standard and custom pre-hung door units, mouldings, locks, bathroom accessories, and hardware.

Location:

2041 Centre Ave NE, Calgary, AB

As an Administrative Assistant, you will play a key role in supporting office administration, customer service, and sales coordination. You will handle communications, maintain records, assist with collections, and help ensure efficient business operations.

• Office & Administrative Support
  • Answer and direct incoming phone calls and emails professionally and accurately
  • Maintain organized physical and digital filing systems for quotes, invoices, and client records
  • Monitor and order office supplies and materials as needed
  • Perform data entry, scanning, printing, and other general office duties
• Sales & Customer Support
  • Prepare and send customer quotes, invoices, contracts, and order forms
  • Communicate product availability, delivery timelines, and order status to clients
  • Maintain up-to-date pricing lists and assist with adjustments in internal systems
• Collections & Accounts Support
  • Follow up on outstanding invoices via phone and email
  • Track overdue accounts and elevate to management when necessary
  • Assist with reconciling customer accounts and documenting payment arrangements
• Reporting & Coordination
  • Generate internal reports on inventory, sales orders, and customer activity
  • Coordinate with warehouse and logistics staff regarding deliveries and scheduling
  • Provide administrative support to the sales team and Office Manager as requested

• High School Diploma or equivalent (required)
• Diploma in Business Administration or related field (preferred but not required)
• Ability to read, write, and speak in English
• Ability to communicate fluently in Punjabi is considered an asset
• Previous experience in customer service or a client-facing administrative role
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong organizational skills and attention to detail
• Excellent verbal and written communication skills

• Competitive pay
• Health insurance
• Vacation pay

Job Type: Full-time

Work Location:

In person