Care Services Coordinator

Position: Full Time Care Services Coordinator
Elevate your career as a Full Time Care Services Coordinator with Nurse Next Door Home Care Services. Manage schedules and communicate with clients and caregivers in a supportive environment.

This full-time role requires overseeing client and caregiver schedules, answering phones, and supporting field staff through Google Chat and emails. You will play a crucial role in ensuring exceptional customer service while reporting to the Operations Manager.

Key Responsibilities:

• Answer calls and provide support to clients and caregivers

• Maintain and update client and staff schedules

• Respond to last-minute requests and urgent client needs

• Manage Excel tracking systems and office organization

• Ensure employee files are current and certifications updated

Requirements:

• Customer service experience of 1 year required

• MOA designation or relevant experience is an asset

• Excellent communication skills, both phone and written

• Strong organization and time-management abilities

• Driver's License and access to a car preferred

Bring your detail-oriented, resourceful nature to support care services and improve lives with Nurse Next Door.
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