Administrative Assistant

Our client in Chestermere, AB. is seeking two temporary administrative assistants to provide front-desk and administrative support during a busy period at an established multidisciplinary healthcare clinic. The ideal candidates will have previous experience working in a healthcare, physiotherapy, chiropractic, rehabilitation, or multidisciplinary clinic setting and will be comfortable stepping into a role with minimal training. This is an excellent opportunity for someone who can confidently manage a busy front desk while providing a welcoming and professional experience for patients.

• Manage patient appointments, scheduling, cancellations, and rescheduling.
• Use Jane App to manage appointments and patient accounts.
• Process extended health insurance billing and payment reconciliation.
• Manage Motor Vehicle Accident (MVA) claims and billing.
• Communicate professionally with insurance companies and adjusters.
• Respond to incoming phone calls and emails.
• Assist patients with inquiries, appointments, and account-related questions.
• Complete general front-desk and administrative duties.
• Maintain accurate patient records and documentation.
• Support the clinic team with day-to-day administrative needs.
• Maintain a professional, organized, and welcoming reception environment.

• Previous administrative experience in a healthcare or multidisciplinary clinic.
• Strong working knowledge of Jane App, including appointment scheduling and patient accounts.
• Experience with extended health insurance billing and payment reconciliation.
• Experience processing MVA claims and billing.
• Experience communicating with insurance companies and adjusters.
• Excellent telephone, email, and interpersonal communication skills.
• Strong organizational skills and attention to detail.
• The ability to work independently and confidently within an established clinic workflow.
• The ability to remain calm, efficient, and professional in a busy environment.

Individuals who are a strong fit for the clinic may be considered for future vacation coverage, sick-day coverage, and other periods when additional administrative support is required. This could provide opportunities for recurring temporary or casual work with the clinic. If you have strong healthcare administrative experience, are comfortable working in a fast-paced clinic, and enjoy providing excellent patient service, we would love to hear from you.

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