Service Administrator

Position: Full-Time Service Administrator
Drive efficiency as a full-time Service Administrator with Empire Envelope in Calgary. Manage purchase orders and service requests while ensuring accurate documentation and effective communication every day.

As a Service Administrator, you will oversee purchase orders, service work orders, and all related documentation. Your key tasks involve processing requests, monitoring billing, and maintaining records for our dedicated service division. Bring your skills to a collaborative environment focused on excellence and customer satisfaction.

Key Responsibilities:

• Process and track EPO and PO requests accurately

• Monitor outstanding and completed POs for timely billing

• Resolve discrepancies with builders and internal teams

• Maintain records in Job Schedule and Plexxis

• Support trade scheduling and service coordination tasks

Requirements:

• High school diploma or equivalent

• 1 year of experience in service administration

• Proficiency in Microsoft Office and relevant software

• Strong data entry capabilities

• Background in construction or related trades preferred

Utilize your organizational and administrative skills to support Empire Envelope’s commitment to exceptional service in Calgary.
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