Consultant, Health & Benefits (Hybrid)
HUB International’s National Accounts Team is the cornerstone of our Employee Benefits consulting expertise in Canada. Dedicated to delivering innovative and customized solutions, this team partners with organizations of all sizes to help them attract, retain, and support their most valuable asset—people. Combining deep industry expertise with forward-thinking strategies, the National Accounts Team delivers a full spectrum of employee benefits services, including plan design, cost management, and wellness initiatives.
At HUB, we empower businesses to navigate the complexities of employee benefits while creating programs that promote employee well-being and drive organizational success.
About The Role
As a Consultant on our National Accounts Team, you are the primary point of contact for medium to large sized clients, handling their day-to-day needs and ensuring high-quality work delivery. Leveraging your deep understanding of employee benefits, you make recommendations and present solutions to both clients and internal stakeholders.
Your role extends to people management, where you coach and mentor junior team members, fostering their growth and development.
Your role involves ensuring deliverables meet legislative requirements and client expectations through planning, managing, and peer reviewing work, including valuations, renewals, and RFPs. You excel in client relationship management, problem-solving, and communication, contributing to business growth by fostering client relationships, staying informed about our offerings, and supporting internal projects. Your expertise in project management and client guidance makes you an essential team member.
What You’ll Do
Help to grow and build business with current and prospective clients
Maintains service and revenue accountability for medium to large sized clients
As a lead member of client teams, ensure delivery of high-quality work that meets client needs, such as:
Analyzes financial and claims information relating to benefits plans, annual renewals and client proposals
Evaluates the cost and design competitiveness of client benefit plans
Negotiates service and premium rate agreements with insurance providers
Delivers presentations to clients; conducts client meetings
Reviews and provides advice related to benefit plan contracts and documentation
Manage multiple clients or provide senior support for large clients
Build and maintain excellent relations with clients and internal colleagues
Lead client meetings and present work to clients using effective and clear written and oral communication
Identify problems and implement proactive and creative solutions
Interpret benefits legislation and standards and educate team members as appropriate
Manages the relationship between clients, administrators, insurance providers and other team members
Coach and guide team members including providing regular feedback
Act as a mentor to team members, supporting their growth and development
Leads internal training sessions to build knowledge of industry topics and trends
Participates in external training and industry conferences and seminars
Manages special projects as required
Acts as a resource to the Employee Benefits practice area
Build knowledge of and stay informed about other lines of business and introduce other services to clients as appropriate
Identify cross selling opportunities in other lines of business and introduce other services to clients as appropriate
What You’ll Need for Success
5 to 10 years of experience in group benefits or the group insurance industry
Post-secondary education and related courses in group benefits (
CEBS
) or actuarial sciences
Must have LLQP or willingness to obtain it
Proven capability at the Consultant level
Excellent mathematical and analytical skills
Exceptional customer focus
Excellent communication, project management, presentation and negotiation skills
Proven leader with the ability to motivate and inspire team members
Mentor and coach, who demonstrates patience and intuition
Extremely organized self-starter, flexible, highly independent
Good working knowledge of personal computers and software, particularly…
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