Optiom Delivery Operations Analyst

Position: Optiom Delivery Operations Analyst Role
Transform chaos into structure as a Delivery Operations Analyst laborate across teams, manage backlogs, and create actionable documentation to ensure smooth operations.

At Optiom, a specialty insurance Managing General Agency, the Delivery Operations Analyst plays a crucial role in facilitating effective delivery processes. This position requires at least 2 years of experience in operational coordination within technology or business environments. You will work hands-on with Jira, Azure Dev Ops, or similar tools, while ensuring that documentation is practical and relevant for all team members.

Key Responsibilities:

• Coordinate operational and delivery work across various teams

• Manage Jira queues and track work items effectively

• Create documentation like SOPs and process maps

• Facilitate release readiness conversations to ensure successful launches

• Clearly communicate and follow up on outstanding issues

Requirements:

• 2+ years in operational or delivery work experience

• Proficient with work management tools

• Strong track record of relevant documentation

• Experience facilitating collaboration across teams

• Effective written communication skills

Bring your organization, judgment, and communication skills to elevate operational discipline at Optiom.
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