Telecom Business Consultant at Infosys

Position: Telecom Business Consultant Role at Infosys
Lead transformative consulting initiatives in the Telecom sector with Infosys, working with giants like Bell Canada and T-Mobile. This Principal role focuses on AI-enabled customer engagement and technology transformation.

As a Principal Business Consultant, you'll be integral to defining client solutions in the rapidly evolving CMT industry.

Your role will require collaboration across teams to refine business architecture and lead large-scale consulting projects. You will facilitate workshops, provide advisory leadership, and develop strategies to improve client operations and customer services.

Key Responsibilities:

• Develop and implement telecom transformation roadmaps

• Guide strategy and operations consulting teams

• Facilitate client workshops for service operation enhancements

• Engage in business solution architecture definition

• Assist in opportunity identification and proposal development

Requirements:

• Minimum 7 years' experience in CMT consulting

• Bachelor’s degree; eligible to travel for client engagements

• Expertise in telecom operations including customer services

• Understanding of complex business systems and platforms

• Proven track record in managing consulting pursuits

Elevate your career in consulting and make a significant impact on the telecom industry with Infosys.
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