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Job Description & How to Apply Below
Become a Product Support Specialist with Gordon Food Service in Rocky View County, Alberta, where your knowledge will guide the Sales team towards success. Provide fast and accurate responses to product-related inquiries in a full-time capacity.
In this pivotal role, you'll act as the main contact for Sales representatives, answering crucial questions and offering strategic insights. It's essential to develop in-depth knowledge of product lines to deliver comprehensive and fast solutions while collaborating with various departments.
Key Responsibilities:
• Serve as the first point of contact for Sales' product questions
• Research thoroughly to provide complete answers to Sales inquiries
• Use Auto Quotes to create accurate customer quotes
• Maintain expertise on current products and vendor transitions
• Communicate effectively with customers regarding product details
Requirements:
• Basic familiarity with assigned product categories
• Excellent organizational skills and attention to detail
• Proficient in analytics and tools like Excel
• Awareness of financial metrics affecting product sales
• Strong communication skills to engage with a broad team
Bring your product expertise and problem-solving skills to enhance the Sales function at Gordon Food Service.
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