Business Advisor II in Operational Excellence

Elevate your career with Intact as an Operational Excellence Business Advisor II, focusing on improving claims processes through a flexible hybrid model. Your continuous improvement mindset and analytical skills will be essential.

You will help drive operational success through optimizing workflows and acting as a representative for the Claims function. Your contributions will include leading innovative initiatives aimed at enhancing service delivery while collaborating with diverse teams and stakeholders.

Key Responsibilities:

• Lead portfolio-level performance initiatives and reimagine processes

• Collect and structure data for comprehensive analyses

• Develop documentation supporting recommendations and implementations

• Facilitate workshops to improve claims processes with AI integration

• Promote a culture of continuous improvement across departments

Requirements:

• Minimum 3 years of related experience

• Strong expertise in process optimization and project management

• Proven ability to translate complex data for stakeholders

• Intermediate skills in Microsoft Office and data tools

• Comfort with ambiguity and occasional travel

Contribute to Intact's mission of operational excellence and customer satisfaction.
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