Program Operations Assistant

Join Pro Bono Law Alberta as a part-time Program Operations Assistant based in Calgary, focusing on operational improvement. You will document processes and create resources for effective program management.

In this contract role, you'll collaborate with program staff to analyze workflows and operational documents. Your aim will be to develop efficient programs that meet community needs. This position requires excellent communication skills and a passion for improving systems to enhance service delivery.

Key Responsibilities:

• Document and analyze existing operational workflows

• Create operating procedures and program manuals

• Review and improve tracking tools and resources

• Foster continuous improvement across programs

Requirements:

• Post-secondary education or equivalent experience

• Proven ability in documenting workflows and procedures

• Strong analytical skills with a focus on improvements

• Proficient in Microsoft Excel and data management tools

• Commitment to PBLA’s mission and values

Drive process enhancements and program development as Pro Bono Law Alberta's Program Operations Assistant.
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