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Senior Customer Success Program Lead (Gov​/Defense

Job in Calgary, Alberta, D3J, Canada
Listing for: Socket.dev
Full Time position
Listed on 2026-08-04
Job specializations:
  • Business
    Customer Success Mgr./ CSM
Job Description & How to Apply Below
Position: Senior Customer Success Program Lead (Gov/Defense)

Ocean in Canada seeks a Senior Customer Success Program Manager to own enterprise accounts, govern programs, coordinate delivery, and align contract outcomes. You will lead cross-functional teams across Solutions, Success, and Support to drive outcomes and renewals.

You will engage executive stakeholders in defence/government or regulated environments, manage multiple programs end-to-end, and balance customer goals with delivery economics in a matrix global setup.

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Position Requirements
10+ Years work experience
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