Analyst, Strategy & Transformation at NRG

Join NRG as a Senior Analyst specializing in Strategy and Transformation in Calgary, Alberta. Use your analytical skills to enhance customer experience through informed decision-making.

Reporting directly to Senior Management, you'll contribute significantly to the development and execution of customer strategies. This role focuses on analyzing operational performance and customer data to provide actionable insights for strategic planning. Help shape business initiatives that directly impact customer satisfaction and retention.

Key Responsibilities:

• Conduct detailed analysis of customer behavior and trends

• Support strategy by preparing reports for leadership

• Collaborate with teams for data validation and alignment

• Document and track project requirements throughout execution

• Provide performance updates using key metrics

Requirements:

• Minimum 3 years in a similar analytical position

• Strong skills in Excel, SQL, and Power BI

• Excellent communication for presenting data insights

• Familiarity with customer experience metrics

• Commitment to NRG’s mission in the energy sector

Leverage your analytical strength to advance customer strategies at NRG.
#J-18808-Ljbffr