Service Coordinator

Position: Service Coordinator Role
Join Hercules Group of Companies as a meticulous Service Coordinator in Calgary, AB. Coordinate inspections and repairs ensuring efficient client relations and service delivery.

The Service Coordinator will serve as the central hub in managing service calls and scheduling across teams. With a proactive approach, the successful candidate will maintain clear communication between clients and technicians while optimizing schedules for operational efficiency. This role requires juggling multiple files while enhancing customer experiences and driving business growth.

Key Responsibilities:

• Plan and schedule service calls and inspections consistently

• Optimize technicians' calendars for efficiency

• Identify new client opportunities and promote Hercules services

• Coordinate equipment rentals and project logistics

• Maintain equipment records and inspection renewals

Requirements:

• High school diploma or equivalent required

• At least one year in industrial sales or customer service

• Strong organizational and communication skills

• Motivated and customer service-oriented

• Authorized to work in Canada

Become a key player at Hercules, enhancing client satisfaction and service efficiency in Calgary.
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