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Customer service supervisor; services

Job in Strathmore, Calgary, Alberta, T3S, Canada
Listing for: Reindeer Early Childhood Education Ltd.
Full Time position
Listed on 2026-09-13
Job specializations:
  • Business
    Administrative Management, Office Administrator/ Coordinator
Job Description & How to Apply Below
Position: customer service supervisor (except financial services)
Location: Strathmore

  • Durée de l'emploi:
    Permanent
  • Langue de travail:
    Anglais
  • Heures de travail: 40 hours per week
  • Education:
  • Expérience:
  • Education
  • Secondary (high) school graduation certificate
  • Work setting
  • Education
  • Tasks
  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Examine and verify the accuracy of work
  • Conduct performance reviews
  • Co-ordinate, assign and review work
  • Supervise office and volunteer staff
  • Oversee the preparation of reports
  • Oversee development of communication strategies
  • Evaluate work environments, programs and procedures to control, eliminate, and prevent disease or injury
  • Manage contracts
  • Establish and implement policies and procedures
  • Work with minimal supervision
  • Answer electronic enquiries
  • Provide customer service
  • Advise senior management
  • Set up and maintain manual and computerized information filing systems
  • Plan and organize daily operations
  • Evaluate daily operations
  • Coordinate the flow of information within the team
  • Computer and technology knowledge
  • MS Excel
  • MS Power Point
  • MS Windows
  • MS Word
  • MS Outlook
  • Google Docs
  • Area of work experience
  • Reports and records
  • Charts, tables, graphs and diagrams
  • Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Tight deadlines
  • Work under pressure
  • Repetitive tasks
  • Ability to work independently
  • Personal suitability
  • Client focus
  • Excellent oral communication
  • Ability to multitask
  • Screening questions
  • Do you have experience working in this field?
  • Do you meet the language requirements listed in the job posting for the position (English or French)?
  • Experience
  • 1 year to less than 2 years
  • Other benefits
  • Free parking available
  • On-site daycare available
  • Support for newcomers and refugees
  • Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
  • Support for Indigenous people
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
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