Neo's Mortgage Fulfillment Specialist

Shape the future of mortgage approvals at Neo as a Mortgage Fulfillment Specialist. Focus on document accuracy and fast communication with brokers in a growing fintech innovator.

As a dedicated member of the Neo Mortgage Fulfillment team, reporting to the Senior Manager, your role is crucial in enhancing the efficiency of the mortgage approval process. You will ensure that all mortgage documents are complete and compliant with strict guidelines. Your proactive communication with brokers is key to fostering strong business relationships and ensuring timely action.

Key Responsibilities:

• Ensure thorough reviews of mortgage documentation

• Verify employment through detailed verbal confirmations

• Oversee document management within SLAs

• Achieve broker completion of all files

• Manage communication with third-party services

Requirements:

• Minimum 1-2 years in Canadian mortgage fulfillment

• Strong communicator with relationship management skills

• Detail-oriented, organized, and proactive

• Proven ability to handle fast-paced tasks

• Analytical mindset with a focus on fraud risk

Leverage your mortgage knowledge and communication skills to contribute to Neo's mission of financial innovation.
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