Accounts Receivable Specialist

This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.

Overview Of

The Role
West Jet is seeking an Accounts Receivable Specialist. Reporting to the Manager, Accounts Receivable, the Specialist supports and enhances Accounts Receivable operations. The role focuses on improving efficiency, accuracy, and productivity in collections, cash application, account reconciliations, and customer account management. Through regular analysis, it identifies issues affecting collections, aging balances, and process performance, and implements solutions to support continuous improvement.

Working closely with internal stakeholders and external customers, the Specialist helps resolve billing and payment discrepancies, supports system enhancements, and contributes to process optimization initiatives. The role also assists in maintaining the integrity of financial records, minimizing credit risk, and improving cash flow. As part of the Finance team, the Specialist supports operational excellence and provides cross‑functional support as required.

Responsibilities

Subject Matter Expert (SME) for full‑cycle Accounts Receivable processes, ensuring accurate and timely processing of invoices, cash receipts, and account reconciliations

Lead process improvement initiatives to enhance efficiency, accuracy, controls, and service quality

Partner with business stakeholders to identify process gaps, recommend solutions, and implement improvements

Support system implementations and enhancements by defining business requirements and performing User Acceptance Testing (UAT)

Develop and deliver training on Accounts Receivable processes, month‑end close activities, and system or process changes

Manage Accounts Receivable reporting and analytics, providing insights to support data‑driven decision‑making

Prepare and analyze monthly KPI metrics, identify root causes for performance gaps, and implement corrective actions

Conduct periodic reviews of processes and controls to ensure compliance, mitigate risk, and improve operational effectiveness

Conduct periodic qualitative testing on processes and controls, partnering with leadership to strengthen risk management

Maintain current knowledge of industry trends and technologies, recommending innovative solutions to improve productivity and performance

Qualifications

Bachelor’s degree in Finance, Accounting or related; a CPA designation would be an asset

Minimum 7 years of experience in full cycle Accounts Receivable

Project Management;
Level 1 PMP Certified would be an asset

Working knowledge of large ERP systems; JDE, SK, SAP or similar

Experience in automating processes and introducing best practices

Proven ability in identifying and implementing process change

Advanced proficiency with data management, analytics and reporting (Excel/Power BI)

Solid business acumen, judgment, critical thinking in complex problem solving

Excellent written and interpersonal communication skills

Benefits

A fun and friendly culture with colleagues who work together to win

Travel privileges for you and your family, effective from your start date

Savings and benefit programs that are flexible to meet your specific needs

EEO Statement
We embrace what makes each of us unique, and what makes us uniquely West Jet. We welcome diverse skills, experiences and backgrounds so if you’re passionate about this role, we encourage you to apply – even if you don’t meet every qualification listed. West Jet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at

#J-18808-Ljbffr