Customer Experience Associate

Become a Customer Experience Associate in Calgary with a focus on delivering exceptional service in financial transactions. Engage with customers and promote effective banking solutions on-site.

This role is crucial within Personal & Commercial Banking, where you'll process transactions and address inquiries. With 20 hours per week, you will utilize your banking knowledge to recommend financial solutions and resolve concerns, ensuring customer needs are met efficiently

Key Responsibilities:

• Process deposits, withdrawals, and bill payments accurately

• Recommend suitable banking solutions tailored to customer needs

• Resolve customer inquiries and escalate issues when needed

• Achieve goals through effective promotion of banking products

• Foster a positive and collaborative work environment

Requirements:

• High School diploma with over 1 year of experience

• Strong organizational and planning skills

• Proficiency in MS Office suite

• Detail-oriented and self-motivated approach

• Excellent verbal and written communication skills

Utilize your customer experience skills to support financial transactions and enhance banking services in Calgary.
#J-18808-Ljbffr