Mortgage Underwriter

The Role

We’re looking for experienced Mortgage Underwriters who will be responsible for reviewing documentation and underwriting deals from across the country. You’ll work closely with our Mortgage Sales team and third‑party brokers to ensure we’re finding the most effective solutions for our customers, and through that, you’ll be an integral part of enabling Neo to deliver a full range of financing products and services partnered with an exceptional customer experience.

• Underwrite complex and high‑value mortgage loan applications, including those with unique borrower profiles or property types.
• Deliver mortgages from the application stage through to funding with the support of your MFO.
• Execute skilled and clear communication with Sales team, mortgage brokers, and internal/external partners to ensure their understanding of the mortgage process, expectations and documentation required.
• Liaise with the Sales team, MFOs, Coordinators, and third‑party brokers on status updates for active mortgage files.
• Utilize a hands‑on approach and problem‑solving skills to make prudent decisions on complex mortgage files. If needed, you may be required to review mortgage documentation.
• Develop subject‑matter expertise in the functionality and features of products, services, tools, technology, and Salesforce CRM capabilities.
• Remain current on the latest industry trends to secure a competitive advantage.

• 2+ years of underwriting experience in the Canadian mortgage industry.
• A passion for growth and excellence, consistently striving to deliver the highest quality results in a startup environment.
• Epic focus and energy, with a strong dedication to client service.
• Superior communication skills, both verbal and written.
• Highly organized with exceptional time‑management capabilities.

• This role will be in‑office where possible, but flexible to consider remote candidates who are not located near an office.
• Working hours, at times, may be outside a traditional Monday to Friday, 9am-5pm MST schedule. This will be determined on an as needed basis.

• Salary:
  We provide a strong base salary aligned with market ranges, along with the flexibility to tailor your mix of cash and equity to match your longer term goals. Final compensation is based on your skills, experience, and scope. For exceptional talent, we’re prepared to go above and beyond.
• Equity Ownership (Where Eligible):
  As a full‑time team member, you share directly in the upside of one of Canada’s fastest‑growing companies. When we win, you win — with real ownership and meaningful long‑term wealth‑building potential tied to our success.

• You will redefine the financial landscape with top talent in Canada to help everyday Canadians win, and grow quickly while doing it.
• For eligible roles, ownership structure that enables you to share in our path to victory.
• Earn BIG with our short term incentive plans (STIP).
• Collaborating with the brightest minds to build something meaningful, united by a shared commitment to innovation, curiosity, and excellence.
• Flexible health benefits & life insurance.
• 21 Days PTO + stat holidays, and personal leave.
• Health & personal spending accounts.
• A wide variety of discounts through our partner network.
• Access to early use of products and discounts on fixed‑term Neo mortgages.
• Parental top‑up & equity vesting during long‑term leave.
• Neo night events.
• Company wide huddles, and education.

We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.

By continuing with your application, you agree to the Candidate Privacy Notice, which guides how we process your personal information for the purpose of your application.

Neo Financial leverages artificial intelligence (AI) to reinforce our candidate evaluation process, including the initial assessment of applications and screening of candidates. These tools support our recruitment team; however, all final hiring decisions are made by humans and are not based exclusively on automated processing. If you require further information regarding our data processing practices, please contact us.

We are hiring for an open, vacant position.