Job Description & How to Apply Below
Reporting to the Associate Director, Finance Systems, the Manager, ERP Finance s provides leadership and functional oversight for ERP Finance operations, support, governance, testing, access, workflow, and continuous improvement within the University’s financial systems environment.
The role supports reliable ERP Finance service delivery, strong controls, accurate financial data, and effective stakeholder support in a complex, decentralized academic environment.
The role requires finance systems knowledge, practical problem-solving, sound judgment, people leadership, and the ability to manage competing priorities while supporting change and operational excellence.
The role must balance day-to-day production support with cyclical peak periods, including month-end, year-end, testing cycles, system upgrades, and project deadlines.
Key Responsibilities ERP Finance Leadership & Service Delivery Manage day-to-day ERP Finance functional support, issue resolution, service delivery, and operational priorities.
Lead and support the ERP Finance team to deliver timely, accurate, and client-focused support to Financial Operations and campus stakeholders.
Align ERP Finance priorities with Financial Operations needs, institutional processes, fiscal timelines, and system initiatives.
Monitor service standards, manage escalations, and ensure work is appropriately prioritized across production support, projects, and cyclical activities.
Monitor recurring issues, service trends, and user impacts to identify root causes and recommend practical improvements.
Identify opportunities to improve ERP Finance processes, documentation, controls, user experience, and service consistency.
Controls, Compliance & Data Integrity Support the integrity, reliability, and appropriate use of financial data within ERP Finance modules, workflows, and reporting structures.
Support reporting needs, information requirements, and financial data structures to enable accurate and consistent use of ERP Finance information.
Maintain effective controls, documentation, and governance practices for ERP Finance processes, access, testing, and changes.
Support audit requests, control validation, issue tracking, and remediation follow-up related to ERP Finance activities.
Finance Systems Administration & Governance Manage ERP Finance functional administration, including financial structures, workflow support, delegation, access requests, security coordination, and issue prioritization.
Coordinate testing, documentation, stabilization, and user support for ERP Finance changes, enhancements, integrations, upgrades, and reporting updates.
Provide functional oversight for People Soft Financials and related ERP Finance processes, including configuration support, workflow, approvals, and operational troubleshooting.
Partner with IT, Finance, Supply Chain Management, Internal Controls, and other stakeholders to resolve issues and support system improvements.
Participate in ERP governance forums, change planning discussions, and cross-functional working groups to support coordinated decision-making and system changes.
Assess business needs, evaluate options, and support recommendations for ERP Finance enhancements, automation, and system-enabled process improvements.
System Workflows & Process Optimization Support workflow design, process improvement, and system-enabled efficiencies across ERP Finance processes.
Support workflow automation and related tools, including People Soft workflows, GT eForms, delegation, approvals, and reassignment processes, where applicable.
Implement standardization, simplification, automation, and documentation improvements to reduce manual effort and improve service delivery.
Coordinate finance input, testing, adoption, training, and stabilization for ERP Finance enhancements and operational changes.
Leadership & Team Development Provide direction, coaching, workload management, and performance support to strengthen team effectiveness and service delivery.
Foster a team culture of accountability, collaboration, continuous improvement, and client-focused support.
Allocate team resources to support fiscal cycles, production issues,…
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