Associate Mortgage Underwriter, Third Party Residential Underwriting - BMBE

Associate Mortgage Underwriter, Third Party Residential Underwriting - BMBE

Reporting To:
Manager, Third Party Residential Underwriting.

Salary Range: $50,000-$65,000

Reporting to the Manager of Third Party Residential Underwriting, the Associate Mortgage Underwriter supports the underwriting and credit decision process by reviewing all required documentation and applying sound due diligence. The Associate Mortgage Underwriter is responsible for escalating any inaccuracies, issues, or incomplete items that present risk to the Company.

• Establish and maintain positive relationships with mortgage brokers to build loyalty to the Company.
• Maintain positive relationships with external partners such as mortgage insurers, appraisers, title insurance companies, and solicitors.
• Interact with mortgage brokers for the collection of all required documents to satisfy mortgage commitment conditions.
• Review and verify accuracy of required documentation related to income, down payment and the property using sound due diligence and in compliance with internal and regulatory guidelines prior to signing off on any mortgage conditions or documents, where applicable.
• Escalate any documentation issues to the Underwriter for review and sign off.
• Document clear and complete notes within the mortgage underwriting system.
• Respond to all inquiries within established turnaround times.
• Adhere to policies and procedures to ensure AML requirements are met.

• Ability to build and maintain positive relationships.
• Strong communication skills—both written and verbal.
• Ability to deal with conflict.
• Analytical skills.
• Strong organizational and time‑management skills.
• Positive team player.
• Competent in working with basic PC software and familiar with the Microsoft Office suite.
• Ability to manage pressure in an environment of high‑volume processing with tight turnaround times.

• Periods of high volume with tight timelines.
• Long periods of stationary sitting.
• Prolonged periods of repetitive movement (e.g., using a keyboard and mouse).
• Long periods of time spent viewing a computer screen.
• Multi‑tasking may include speaking to customers on a telephone call while looking up information on a computer program.
• Use of a modern office environment conducive to collaboration.
• Supportive teamwork culture.
• Opportunities to give back to the communities and work through events focused on a variety of charities.
• Ongoing social events throughout the year.

• Completed post‑secondary education or equivalent work experience required.
• Previous experience within the Financial Services sector preferred.
• Previous experience within the Mortgage industry an asset.
• Completion of a Mortgage Agent Course and/or BC Financial Services Authority (BCFSA) License an asset.
• Working knowledge of PC software in a Windows environment required.

External:
Mortgage Brokers and Agents, Mortgage Insurers, Appraisers, Solicitors, Title Insurance Companies, Clients and Customers.

Internal:
Interdepartmental team members to ensure a fluid and transparent First National customer experience.

• Competitive compensation package including base salary, bonus, benefits, and career advancement opportunities.
• Comprehensive benefits program (e.g., Health Spending Account, Maternity and Parental Leave Top Up).
• Extensive training programs to set employees up for success.
• Modern office environment conducive to collaboration.
• Supportive teamwork culture.
• Opportunities to give back to the community and participate in charitable events.
• Ongoing social events throughout the year.

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation, and any other category protected by law.

First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at ac should you need an accommodation at any point in the recruitment process.