Cash Settlement Assistant at H&R Block

Become a Bilingual Cash Settlement Assistant at H&R Block, focusing on client resolutions and financial management. This role is pivotal in helping clients navigate their debt repayment options.

Reporting to the Settlement Team Supervisor, you will be instrumental in establishing repayment plans and validating debts. Fluency in French and English is essential, as is proficiency in Microsoft Office. Strong attention to detail and exceptional communication skills will enable you to thrive in this position, ensuring positive outcomes for our clients.

Key Responsibilities:

• Manage client communications via calls and emails

• Clarify client information and research issues thoroughly

• Validate debt claims through internal records

• Conduct custom collection campaigns across various platforms

• Prepare debt files for potential collections

Requirements:

• Bilingual in French and English is required

• Preferred knowledge of personal income tax regulations

• Proficient in Microsoft Office applications

• Detail-oriented with superior organization

• Strong communication and analytical skills

Advance your career in tax preparation with H&R Block, known for its dedicated client support.
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