Client Accounts Specialist Bilingual Position

Step into a rewarding career at Haventree Bank as a Bilingual Client Accounts Specialist, where strong communication and negotiation skills are key. Assist clients navigating financial challenges with tailored solutions.

As part of the Client Accounts Management team, you will engage clients in both French and English to address their needs effectively. This role calls for an organized professional who thrives in a fast-paced environment and is eager to delve into remedial solutions for clients. Your impact will help foster financial security for those underserved by traditional banking.

Key Responsibilities:

• Negotiate solutions for clients experiencing default

• Research and resolve discrepancies in client accounts

• Collaborate with teams to tackle early delinquencies

• Manage risk in portfolios by adhering to regulations

• Ensure accurate reporting in Salesforce systems

Requirements:

• 1–2 years in a client-facing banking role

• Understanding of collections and recovery practices

• Strong skills in Microsoft Office and Salesforce

• Excellent verbal and written communication abilities

• Bilingual in French and English required

Leverage your skills to empower clients towards financial stability at Haventree Bank.
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