Calgary Front Desk Agent at Hotel Arts

Become a Front Desk Agent at Hotel Arts in Calgary and provide exceptional guest service every day! You’ll be on the frontline of guest experiences that matter.

Hotel Arts is seeking motivated guest service professionals to excel in our Front Desk operations. In this role, you'll interact with guests, resolve their inquiries, and ensure their stay is nothing short of excellent. You'll need to manage reservations, fulfill special requests, and collaborate with multiple departments to facilitate outstanding service.

Key Responsibilities:

• Proactively address all guest concerns with professionalism

• Review and manage guest reservations and account rates

• Facilitate check-in and check-out services smoothly

• Balance cash floats and handle monetary transactions accurately

• Provide information on local activities and events

Requirements:

• Flexible schedule required for shifts during evenings and weekends

• 1-2+ years in front office, housekeeping, or hospitality

• Familiarity with Opera or similar systems preferred

• Hospitality Management degree/diploma desirable

• Strong communication and a passion for service

Join the Front Desk Team at Hotel Arts and utilize your skills to create memorable stays for our guests.
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