Part-Time Front Desk Agent

Elevate guest experiences as a Part-Time Front Desk Agent at Coast Calgary Downtown Hotel & Suites. Provide exceptional customer service and manage overnight operations while ensuring guest satisfaction.

This part-time role at Coast Calgary requires you to excel in guest interactions and maintain quality service standards. You will handle check-ins, check-outs, and fulfill special requests while working the night shift. Strong communication and customer service skills are key for success in this position.

Key Responsibilities:

• Greet guests and manage check-in processes

• Review daily arrivals and VIP notes accurately

• Ensure correct payment processing at check-out

• Follow cash handling policies with precision

• Conduct night audit tasks as needed

Requirements:

• Minimum 1 year of relevant experience preferred

• Secondary School Diploma required

• Bachelor's Degree or Hospitality Diploma preferred

• Superior English communication skills

• Ability to work under pressure in a team environment

Deliver exceptional service and enhance guest satisfaction at Coast Calgary Downtown Hotel & Suites.
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