Front of House Manager at Palace Theatre

Lead exceptional service as the Front of House Manager at The Palace Theatre in Calgary. Oversee operations, guest relations, and staff training on-site, ensuring remarkable dining experiences.

As a Full-Time Front of House Manager, you will be pivotal in coordinating front of house activities at The Palace Theatre.

Your role requires excellent organizational skills to manage scheduling, inventory, budgeting, and employee training. You will play a vital part in creating a welcoming atmosphere while adhering to all company standards.

Key Responsibilities:

• Ensure highest professionalism in guest interactions

• Manage cooperation between front and back of house teams

• Forecast sales and set achievable goals

• Oversee budgeting and cash handling procedures

• Train staff to anticipate and meet guest needs

Requirements:

• 3+ years in a similar management role

• Strong industry knowledge in guest services and food

• Advanced communication skills with diverse stakeholders

• Proven leadership abilities in hospitality settings

• Comfortable with Microsoft Office Suite

Utilize your leadership and guest service skills to enhance experiences at The Palace Theatre.
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