Guest Experience Lead at My Clubhouse Golf

Lead the guest experience at My Clubhouse Golf in Calgary SE as a Guest Experience Lead. Be a part of this energetic environment, providing top-notch service and leadership.

In this part-time role, you will oversee shifts and directly engage with guests, ensuring their needs are met promptly. You will support staff during busy periods, manage service flow, and uphold high standards, all while addressing guest concerns with confidence. This hands-on leadership position is vital in creating memorable experiences.

Key Responsibilities:

• Lead shifts while overseeing service dynamics

• Provide real-time support for hosts and servers

• Ensure guest satisfaction with seamless service

• Professionally handle guest concerns

• Monitor the operation flow, adjusting as necessary

Requirements:

• Experience in hospitality leadership roles

• Strong communication skills for effective interaction

• Ability to handle guest complaints with composure

• Energetic presence suited for a fast-paced atmosphere

• Commitment to detail and team-oriented service

Shape the future of My Clubhouse Golf by bringing your leadership abilities and passion for guest service.
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