Assistant Manager,Catering & Events Job Calgary area,Alberta Canada,Hospitality / Hotel / Catering

Position: Assistant Manager, Catering & Events - Full-Time

About the Calgary Stampede

The Calgary Stampede is a not-for-profit community organization that preserves and promotes our western heritage, cultures and community spirit with a vision to create a world-class, year-round gathering place for the community. Exemplifying the theme We’re Greatest Together, the Stampede is one of the most respected volunteer-based organizations in the world governed by a Board of Directors with over 2,500 passionate volunteers and 1,200 year-round employees.

As an organization that exists for the benefit of the community, inclusion and equity are woven into our core values of western hospitality, pride of place, integrity and commitment to the community. The world-class, year-round gathering place we have built for the community also welcomes visitors from around the world and those who are new to the local community. We know that blending diverse cultures with our long-standing traditions makes community spirit thrive.

Position Summary

The Assistant Manager, Catering & Events, is a hands‑on operational leader who owns the floor and drives exceptional event execution. This role is built for someone who thrives in fast‑paced service environments, leads with confidence, and makes decisive, in‑the‑moment calls that keep teams aligned and events running flawlessly. Working closely with the Manager, Catering & Events, you’ll take ownership of how events unfold from set-up to service to breakdown while shaping team performance, elevating service standards, and ensuring every guest experience reflects excellence.

This is a leadership role with impact. You’ll guide Operations Managers, Supervisors and frontline teams, orchestrate multiple events simultaneously, manage labour and scheduling with intention, and champion cross‑functional communication that keeps operations seamless.

Roles and Responsibilities

Responsibilities of the role include, but are not limited to:

Operational Execution

Manage the operational catering cycle and event delivery across each event, from pre-event setup and briefings through to service execution and post-event breakdown, with accountability for outcomes at every stage

Ensure all event spaces are operationally ready ahead of client and guest arrival, coordinating with culinary, AV, Event Managers and venue teams as required

Manage logistics across simultaneous events, prioritizing resources and communication to maintain service consistency

Assume full operational ownership of the floor when the Manager is unavailable exercising independent decision-making authority to resolve service challenges, reallocate resources, and uphold operational standards without escalation

Independent Floor Leadership

Maintain a consistent, visible, and engaged floor presence during operational periods leading with authority, modelling service standards in the moment, and making independent decisions that keep operations on track

Direct Operations Managers, Supervisors and frontline staff during event execution ensuring role clarity, task ownership, and in-the-moment accountability across the team

Drive a culture of professionalism, urgency, and hospitality awareness among operational teams

Uphold standards of service while always coaching and defining new and notable opportunities

Conduct pre-event briefings and post-event debriefs to build team capability and capture operational learnings

Operational Coordination & Business Awareness

Manage labour scheduling and staffing deployment across assigned events, making decisions that balance service standards, operational efficiency, and cost awareness

Maintain operational documentation including event runsheets, BEO alignment, and staffing records

Drive clear communication across catering, culinary, event management, and venue operations

Develop growing financial awareness across scheduling, event costing, and operational planning, building business acumen that underpins progression to business unit leadership

People Development & Supervisory Accountability

Take direct ownership of onboarding and early development for new frontline staff, setting clear expectations from day one and building competency in service standards, product…