Luxury Hotel Bell Captain Position

Become a Bell Captain at Fairmont Palliser in Calgary, Alberta and lead the first and last impressions for guests. Deliver luxury service and support your team every shift.

As the Bell Captain, you will play a vital role in guest satisfaction by supervising the Guest Services team and ensuring high-quality service during all interactions. A minimum of two years in a supervisory hospitality role is preferred, along with skills in team leadership and guest operations. You’ll manage luggage services and support seamless arrivals and departures.

Key Responsibilities:

• Provide personalized guest experience throughout their stay

• Supervise and guide staff on exceptional service practices

• Oversee luggage handling, security, and transport

• Coordinate daily operations for smooth service delivery

• Maintain cleanliness and readiness in guest areas

Requirements:

• Class 5 Driver’s License and solid driving abilities

• Preferred two years in a supervisory hotel role

• Effective communication and leadership skills

• Ability to manage multiple priorities and emergencies

• Capacity to lift up to 50 lbs and work flexible shifts

Join Fairmont Palliser to lead and create memorable experiences for guests with your commitment to exceptional service.
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