Guest Experience Specialist at Courtyard
Job in
Calgary, Alberta, D3J, Canada
Listed on 2026-06-27
Listing for:
The Dorian Autograph Collection Hotel & Courtyard by Marriott Calgary Downtown
Full Time
position Listed on 2026-06-27
Job specializations:
-
Hospitality / Hotel / Catering
-
Customer Service/HelpDesk
Job Description & How to Apply Below
We seek a courteous and engaged Front Desk Agent who thrives in a hospitality-driven environment. As the first point of contact, your ability to connect with guests and tackle their needs will significantly impact their stay. Your professional demeanor and extensive knowledge of hotel operations will ensure smooth check-ins and enriching guest interactions.
Key Responsibilities:
• Provide high-quality service to all guests
• Efficiently complete check-in and check-out procedures
• Address guest inquiries and resolve issues quickly
• Conduct cash handling and transaction processing
• Maintain a clean and organized front desk area
Requirements:
• Experience in customer service, preferably in hospitality
• Degree or diploma in Hospitality or Tourism preferred
• Strong commitment to guest satisfaction
• Excellent communication and teamwork abilities
• Physically capable of handling required duties
Deliver exceptional hospitality and create memorable experiences at Courtyard by Marriott Calgary.
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