Hotel Front Desk Agent

Join Hotel Arts as a Front Desk Agent in Calgary, delivering exceptional service and ensuring guest satisfaction throughout their stay. Your passion for hospitality will shine as you engage with visitors.

In this role on the Front Desk Team, you will proactively address guest needs, manage reservations, and facilitate check-ins and check-outs. Experience in Front Office Operations and proficiency in systems like Opera are advantageous for this opportunity. A positive and inspiring personality is key to your success.

Key Responsibilities:

• Handle guest requests with care and professionalism

• Review and manage all guest reservations accurately

• Communicate guest preferences and needs to other departments

• Ensure a balanced cash float during shifts

• Provide information on local events and activities to guests

Requirements:

• 1–2+ years in Front Office or hospitality experience preferred

• Flexible schedule including weekends and holidays

• Microsoft Office knowledge mandatory

• Strong written and verbal communication skills

• Hospitality Management degree/diploma is beneficial

Bring your commitment to guest service excellence to the Hotel Arts Front Desk Team.
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