Food & Beverage Manager

Position Title: Food & Beverage Manager

Company: The Lodge at Arrow Lakes | CMH Heli-Skiing & Summer Adventures

Reports To: Hotel Manager

Location: Nakusp, BC

Term of Employment: Full-time, year-round, Salary

FLSA Status: Exempt

Number of Positions: 1

Direct Reports: 25-30

The Food & Beverage Manager supports the Hotel Manager in the day‑to‑day operation of the lodge, with primary responsibility for the Food & Beverage program including front‑of‑house service and culinary. This role provides leadership and oversight to ensure the department operates efficiently, delivers exceptional guest experiences, and contributes meaningfully to overall financial performance.

• Collaborate with the management team to achieve Food & Beverage key performance indicators and financial targets.
• Support the Hotel Manager in providing direction, performance feedback and ongoing coaching to develop and lead the team.
• Act as a key point of contact for F&B operations, supporting the Hotel Manager in departmental coordination.
• Ensure F&B service standards are consistently delivered and aligned with brand expectations.
• Oversee inventory management, ordering processes and cost controls within F&B operations.
• Support menu development, product costing and overall F&B program execution.
• Maintain all liquor licences and service compliance with liquor laws.
• Ensure full compliance with all BC food safety regulations and standards.
• Maintain a strong working knowledge of all hotel roles to support operational effectiveness and team alignment.
• Partner with the Hotel Manager to uphold company policies related to Occupational Health & Safety, including Work Safe BC and WHMIS compliance.
• Contribute to the development and implementation of sustainability initiatives across operations.
• Act as Duty Manager in the absence of Hotel Manager.

• Post‑secondary education in hospitality, travel and tourism or related field preferred.
• Minimum of 5 years of leadership experience in the Food & Beverage industry.
• Food Safe Certificate.
• BC Serving It Right certification.

• Demonstrates integrity, discretion, critical thinking, adaptability and problem solving.
• Has clear attention‑to‑detail with a strong work ethic and strategic planning skills.
• Seeks and embraces new processes and ideas to help the company succeed.
• Positive and collaborative working style with an ability to build meaningful relationships with key internal and external stakeholders.
• Able to communicate at a high level in a clear, effective, and timely manner.
• Proven ability to maintain confidentiality and professional working relationships with peers.
• Technical proficiency in Microsoft Office, and ability to learn other relevant software platforms.
• Able to prioritize tasks and responsibilities in a complex and fast‑paced environment with seasonal workload fluctuations and changing priorities.
• Trustworthy, goal‑oriented, respectful, and self‑directed in completing the core functions of the role.
• Takes initiative and demonstrates the ability to make quick, informed decisions.
• Strong sense of work ethic and accountability, with an ability to function well in a team environment and focus on team success.
• A passion for providing high‑end hospitality and service experiences.
• Willingness to work long days with flexibility to assist in other roles, as needed.

Ability to lift, carry, or otherwise move and position up to 30 pounds on an occasional basis. Requires work during evenings, weekends and holidays based on the needs of the business and seasonal workloads. The position is located in a relatively remote town in the West Kootenay region of BC.

Candidate must have a passion for small‑town living and working in an industry that is seasonally driven by tourism.

This position description is an overview of the scope of responsibilities for the role described above. Responsibilities may evolve with the company’s growth, requiring flexibility and willingness to accept new responsibilities.

A competitive compensation package will be provided, including an attractive annual salary based upon qualifications, experience, and skill set. Further details will be discussed in a personal interview.

• Health and dental benefits after 90‑day probationary period.
• Group Savings Plan eligibility after the 90‑day probationary period.
• Paid personal/sick and vacation days.
• CMH Ski Pass Program.
• IKON Pass Benefits.
• Pro deal affiliations with brand partners.
• Opportunities to heli‑hike and heli‑ski, as available.

CMH is an equal opportunity employer.