Supervisor Fairmont Gold Services

Position: Supervisor for Fairmont Gold Services
Location: Lake Louise

Become a Fairmont Gold Supervisor at Fairmont Chateau Lake Louise, dedicated to luxury service and unforgettable guest experiences. Manage front-desk operations and deliver personalized attention.

In this permanent role, oversee daily operations on Fairmont Gold, ensuring compliance with established standards while maximizing guest satisfaction. You will use your guest service and property management skills to review reservations, anticipate guest needs, and work closely with the Front Office to drive revenue through upselling. Quick resolution of guest concerns is essential to this role.

Key Responsibilities:

• Provide professional and engaging service to guests

• Ensure compliance with Fairmont Gold operating procedures

• Review and manage guest reservations effectively

• Generate higher revenue through upselling initiatives

• Handle guest feedback and resolve issues efficiently

Requirements:

• Previous experience in guest services required

• Familiarity with Property Management Systems essential

• Competence in Microsoft Windows applications required

• Legal authorization to serve alcohol in Alberta necessary

• Must be eligible to work in Canada

Bring your leadership and commitment to exceptional service to Fairmont Chateau Lake Louise.
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